User blog comment:C4bal/Unfair chat restrictions - Do they exist?/@comment-25003900-20150311140358

Yeah, unfortunately the system is now automated until the tribunal system is overhauled to "proper standards" whatever that means, so all restrictions, bans, etc are automatically given out by a robot essentially.

All that's required to trigger it is a certain number of reports, you don't even need to be salty in game, even the end game lobbies are enough if they brought about reports.

People sometimes just get mad that they got stomped and will report for something, and with no tribunal to review the validity, the robot goes "Oh you've been reported? Great, here's a chat restriction, have a nice day."

The really unfortunate thing is that now you're excluded from any rewards that Riot gives out for not being someone who deserves reports. It's something that I'd argue, but as was stated below, nobody is going to believe you unless it's happened to them, and only 1/4 of the people that claim it happened to them actually had it happen.

Just last night there was a guy claiming he gets reported for nothing and has been chat restricted for some 200 games for nothing, meanwhile his teammates are all telling us that the reason he's chat restricted is because he came into the pregame lobby, told everyone to f off, and that was literally the first thing said in their lobby. So those kind of people ruin the validity of your arguement.

Long story short, robots don't work right, please get the new tribunal system up so people don't get screwed like this.