User blog comment:Myself v1.0/When you live in the EUW.../@comment-5663427-20131207130141/@comment-24242333-20131208224201

Well, now that you mention it, yeah, I mixed up apology notes with post to tells us what is happening (and I think we can safely say they improved a lot in this lately)

About the compensation, what bothers me is that a lot of people keep asking for it, even though the problems aren't even solved yet. And the more people selfishly asks for a compensation, the less likely they are to receive one IMO.

Yeah, the community has its problem. But I think it's the case for the vast majority of MMO games, because people aren't afraid to behave in a way they wouldn't in real life. Also, we always tend to remember bad experiences more easily than good experiences, so positive players are kind of "drowned" in the mass :)