User blog comment:Lokiwg/My Ranked Horror Story/@comment-5556439-20131002142418/@comment-5556439-20131002185258

The SYSTEM is fair. Not necessarily the outcomes. In other words, you go into the game with an even chance of winning and losing, but how those chances are modified by Duo's, smurfs, players on tilt etc is completely out of the matchmakers control.

The System and Matchmaker itself is fine, but the conditions and variables ARENT. Those are things it can really control however.

Yes someone luckily getting put in Gold becuase they got so insanely carried and were practically handed stats isnt very "fair" but those people are by definition, now in Elo Hell. A place where they cant advance, and once they are playing against people in that Tier, not just other placements, they will lose most of their games and they will be FORCED to improve if they want to go up. Usually this leads to a resentment of ranked and complaints about the system being "unfair". So they refuse to play SoloQ and basically, make up the toxicity at the bottom of each Tier.