User blog comment:RoznosicielCiast/Unexplained chat restrictions - Truth or false?/@comment-8324295-20140807234652

One of my friends got chat restricted for about twenty games or so (he deserved it though) and after he played those games he got an even bigger, around fifty games long chat restriction. The problem here is not that fact that this happened but that he didnt even use the chat in those 20 games where he was restricted, only to say something like "gg wp" at the and of the game. He dealt with it and in a few weeks he completed the 50 games too only to be shocked by an over 200 games restriction that he immediately recieved after the 50th game. He talked to the support after he got the 200 games restriction and they said that it was the fault of the system and erased it.

(just as a sidenote he usually didnt say anything but asked me over skype to write it in chat instead so he can't get reported with a real reason, and the Mighty Gods of the Tribunal may find him worthy of getting more than five messages in a game that lasts over forty minutes.)

I wouldn't be wasting time here writing this instead of sleeping if the same thing didn't happen to all the people on my friend list that got restricted in the past month or so. It IS the fault of the system, and if Riot keeps denying the existence of this fault, people are just going to get angrier. It is also a possibility that they are working on fixing it but aren't even willing to tell the community about the problem so no official ragestorm can be started. It's unlikely tho because noted and visibly existing bugs like jax using his idle animation between swings and tristana's ult sending people to other lanes still exist and even the homeguard-pen boots and alacrity-defensive boots bugs took them a year to notice and fix.

TL;DR the (absolutely not) automatic system seems to have failed but Riot can't have their pride hurt, so they dont officially address the problem and may or may not be working on it.