Talk:Akali/@comment-28642928-20190603213046/@comment-4091261-20190603231939

It's the alpha testers. In software companies, yes even aside from Riot Games, the main phase of testing is the alpha test. That's the place where all the wonky ideas are tried and discarded.

Some companies do a second phase called beta testing, which is what Public Beta Environment (PBE) is, which is targeted exclusively for bugs since that can be a huge problem for complex software.

Once it reaches live, software developers gather something called user stories, e.g. the complaining, professional reviews.