Board Thread:Wiki discussions and announcements/@comment-145064-20140320170332/@comment-4593717-20140321002410

Shaw Fujikawa wrote: Ozuar wrote: The mute button is nothing like in-chat moderation.

I'm not talking about removing someone from the community, I'm talking about removing them from chat/their ability to influence chat. They're exactly the same in that regard.

Incorrect. They remove their ability to influence one person's chat until they go to another game. There is no "other game" with a kickban except when the duration of the ban ends. At that point in time, a troll has generally forgotten why they were trolling or are corrected. If neither of those things are true, they get risk being permabanned. This isn't something the mute button can offer. It doesn't directly punish the offender in any way, and merely inhibits team communication, hurting everyone in the game. Our system takes the punishment solely to the offender.